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SACO’s Services from A to Z

We are here to give you the best service we possibly can, from purchase all the way to maintenance.

Delivery & Assembly

Some items you purchase can be assembled at a SACO store, whereas others have to be assembled at your home. The SACO team is ready to deliver and assemble the following items

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Installation

We are happy to provide you with free delivery for some of your installation orders. And of course, we offer installations only on items bought from saco. Saco offers installation for the following categories of products

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Benefits

Item Warranty &
Maintenance
We offer warranty on items bought only from SACO. All you need to do is present the receipt of purchase within the warranty period in order to benefit from free maintenance service and you won’t even need to deal with the brand distributor!
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Safety
Measures
All SACO products are sanitized at the store. Our team always wears masks, gloves, and continuously abides by social distancing. SACO trucks are sanitized as well, and all products loaded in the truck are sanitized again.
Payment
Options
Pay 0% interest when purchasing above SAR1000 with your credit card. For more info, please get in touch with our customer service department.

We accept payment in a variety of options:

  • Credit Cards and Mada cards issued by the banks of Saudi Arabia. We also accept Amex cards.
  • SACO Gift Cards
  • Services provided by Tamara to either pay later or pay in installments.
  • Services provided by Emkan to pay in installments.
Lowest Price
Guarantee
SACO guarantees you the best price for the same product with the same specifications and manufacturer within (30) days of the purchase date. If you buy an item from SACO and find a similar one at a lower price in a local retail store, we will refund you the difference upon providing us with the necessary documents. Liquidation, direct purchases from suppliers, and manufacturers are excluded from this guarantee.

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Item Warranty & Maintenance

We offer warranty on items bought only from SACO. All you need to do is present the receipt of purchase within the warranty period in order to benefit from free maintenance service and you won’t even need to deal with the brand distributor! In case you show us a receipt with an expired warranty duration, you won’t be able to benefit from the service. Instead you’ll have to directly refer to the brand distributor. If the item is exclusively sold at SACO, then you can benefit from SACO's maintenance without a receipt! How long does the warranty last? It depends on the product.

Terms & Conditions Apply

Call Center Hotline:

920001530

Maintenance Centers:

Central Region: 011 479 4416 Locate us
Western Region: 012 236 9730 Locate us
Eastern Region: 013 868 6552 Locate us

General Details

Delivery, assembly, and installation services are currently available in Riyadh, Dammam, and Jeddah along with 15 remote stores. We welcome you to ask about these services by calling the following numbers.

Call Centers:

Western Region: 012 236 97 49
Eastern Region: 013 868 65 53

Send your location via WhatsApp to:

Central Region: 053 343 36 77
Western Region: 053 343 35 30
Eastern Region: 053 343 35 74

For the time being, the above services are only applicable to purchases made in-store. SACO offers free delivery on a certain selection of products. You can ask about which products have free delivery in-store.